> ## Documentation Index
> Fetch the complete documentation index at: https://docs.emailr.dev/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# What are Emailr account quotas and limits?

> Learn what quotas and limits apply to accounts.

Emailr regulates email volume in three ways:

1. **Email volume** - daily limit for free, monthly limit for paid plans
2. **Number of contacts** - varies by plan tier
3. **Number of domains** - varies by plan tier
4. **Sending rate**

These limits help improve your deliverability and likelihood of reaching your recipient's inbox.

<Info>
  Both **sent emails** and **received emails** (inbound) count towards your
  account's email quota. Each received email counts as 1 email against your
  daily and monthly limits, just like sent emails.
</Info>

## Free Account Quotas and Limits

Free accounts have hard limits that cannot be exceeded:

| Resource | Limit       |
| -------- | ----------- |
| Emails   | 100 per day |
| Domains  | 1           |
| Contacts | 1,000       |

This quota includes both sent and received emails. Multiple `To`, `CC`, or `BCC` recipients in sent emails count as separate emails towards this quota.

## Paid Plan Quotas

Paid plans have higher limits with pay-as-you-go overage:

### Pro Plan (\$20/month)

| Resource | Included     | Overage           |
| -------- | ------------ | ----------------- |
| Emails   | 50,000/month | +\$0.90 per 1,000 |
| Domains  | 10           | -                 |
| Contacts | 5,000        | +\$5 per 1,000    |

### Scale Plan (\$90/month)

| Resource | Included      | Overage           |
| -------- | ------------- | ----------------- |
| Emails   | 100,000/month | +\$0.90 per 1,000 |
| Domains  | 1,000         | -                 |
| Contacts | 20,000        | +\$5 per 1,000    |

### Enterprise Plan (Custom)

| Resource | Limit         |
| -------- | ------------- |
| Emails   | Custom volume |
| Domains  | Unlimited     |
| Contacts | Unlimited     |

Pro, Scale and Enterprise plans have no daily quota limits. Both sent and received emails count towards your monthly quota. To see your current month usage, view the [**Usage page**](https://app.emailr.dev/dashboard/settings). Multiple `To`, `CC`, or `BCC` recipients in sent emails count as separate emails towards the monthly quota.

## Rate Limits

All accounts start with a rate limit of 2 requests per second. The [rate limits](/docs/api/introduction#rate-limit) follow the [IETF standard](https://datatracker.ietf.org/doc/html/draft-ietf-httpapi-ratelimit-headers) for stating the rate limit in the response header. If you have specific requirements, [contact support](https://app.emailr.dev/dashboard) to request a rate increase.

## Bounce Rate

All accounts must maintain a bounce rate of under **4%**. The [**Metrics page**](https://app.emailr.dev/dashboard) within an account and/or [webhooks](https://emailr.dev/docs/guides/dashboard/webhooks/event-types#email-bounced) allow you to monitor your account bounce rates.

Maintaining a bounce rate above 4% may result in a temporary pause in sending until the bounce rate is reduced.

Tips to keep a bounce rate low:

* Remove inactive user email addresses from email lists.
* Only send to recipients who have given consent to receive email.
* When testing, avoid sending to fake email addresses. Use Emailr's [test email addresses](/docs/guides/dashboard/emails/send-test-emails) instead.
* If you are using open/click tracking, periodically remove recipients who are not engaging with your emails from your email lists.

## Spam Rate

All accounts must have a spam rate of under **0.08%**. The [**Metrics page**](https://app.emailr.dev/dashboard) within an account and/or [webhooks](https://emailr.dev/docs/guides/dashboard/webhooks/event-types#email-complained) allow you to monitor your account spam rates.

Maintaining a spam rate over 0.08% may result in a temporary pause in sending until the spam rate is reduced.

Tips to keep a spam rate low:

* Give recipients an easy way to opt-out of emails.
* Send relevant and timely emails.
* Only send to recipients who have given consent to receive email.