Privacy policy
How we collect, use, and protect your data. Last updated December 2024.
1. Information we collect
- Account information: When you create an account, we collect your name, email address, and password.
- Usage data: We collect information about how you use our service, including API calls, email sends, and feature usage.
- Payment information: If you subscribe to a paid plan, we collect payment details through our payment processor (Stripe). We don't store your full credit card number.
- Technical data: We collect IP addresses, browser type, device information, and cookies to improve our service and security.
2. How we use your information
- To provide and maintain our service
- To process your transactions and send related information
- To send you technical notices, updates, and support messages
- To respond to your comments, questions, and customer service requests
- To monitor and analyze trends, usage, and activities
- To detect, investigate, and prevent fraudulent transactions and abuse
3. Data sharing
- We do not sell your personal information to third parties.
- We may share data with service providers who assist in operating our service (hosting, payment processing, analytics).
- We may disclose information if required by law or to protect our rights and safety.
- In the event of a merger or acquisition, your information may be transferred to the new owner.
4. Data retention
- We retain your account information for as long as your account is active.
- Email logs and analytics are retained for 90 days by default.
- You can request deletion of your data at any time.
- Some information may be retained for legal or legitimate business purposes.
5. Your rights
- Access: You can request a copy of your personal data.
- Correction: You can update or correct your information.
- Deletion: You can request deletion of your account and data.
- Portability: You can export your data in a machine-readable format.
- Objection: You can object to certain processing of your data.
6. Security
- We use encryption in transit (TLS) and at rest.
- We implement access controls and authentication measures.
- We regularly audit our security practices.
- We maintain SOC 2 Type II compliance.
7. Cookies
- We use essential cookies for authentication and security.
- We use analytics cookies to understand how you use our service.
- You can control cookie preferences in your browser settings.
- See our Cookie Policy for more details.
8. Changes to this policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date. For significant changes, we will send you an email notification.
9. Contact us
If you have questions about this privacy policy or our data practices, please contact us: